Privacy Policy

What this policy covers

This Privacy Policy describes how NORMODE collects, uses, stores, and shares information when you use the NORMODE Partners Shopify app, partner dashboard, or related services.

Information we collect

• Partner account information: Name, email address, Shopify store domain, and business details provided during onboarding.
• Store and product data: Shopify product IDs, handles, inventory status, and catalog selections shared between NORMODE and connected partner stores.
• Order information: Customer order details, fulfillment status, and transaction data required to process sales and calculate partner earnings.
• Usage data: App interactions, error logs, and support requests to keep the service running and improve it.

How we use information

• Provide, operate, and maintain the NORMODE Partners app and partner dashboard.
• Sync product catalogs, inventory, pricing, and orders between NORMODE and partner stores.
• Process commission payouts and generate sales reports.
• Communicate about your account, updates, and support requests.
• Monitor app health and fix issues.

How we share information

We share data only as needed to operate the service:

• Shopify: We use Shopify APIs to read and write product, inventory, and order data in connected partner stores.
• Service providers: We work with trusted providers for hosting, analytics, payment processing, and support. [Subprocessor list to be added.]
• Legal requirements: We may disclose information if required by law or to protect our rights.

Data retention

We keep partner and order data for as long as your account is active and for a reasonable period afterward to meet legal, tax, and operational obligations. [Specific retention schedule to be confirmed.]

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. Contact us using the details below to make a request.

Security

We use industry-standard measures to protect data, including encrypted connections, access controls, and regular monitoring. No system is completely secure, and we encourage partners to use strong passwords and keep their Shopify credentials safe.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page and notify partners of material changes.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at: [privacy@normode.com — update before publishing]